About Us


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Neptune Spas Ltd was started over 15 years ago to provide high quality hot tubs, swim spas, saunas, log cabins and bespoke garden buildings at affordable prices.

Family business offering a quality service

We are a local, family business and take pride in the quality service we provide; we want to ensure that our customers have the best experience they can when they buy from us. Our knowledge and local expertise are second to none – our referrals and repeat business is significant and reflects the level of customer care and service we constantly strive for.

Neptune Spas has exclusive dealership agreements with two of America’s leading hot tub manufacturers, Marquis Spas from Oregon and Artesian Spas from Las Vegas. Both companies have been trading in excess of 40 years in America, in what is an extremely competitive marketplace.

Luxury products 

We import directly from Marquis Spas into the warehouse at Daventry and we ship our Artesian spas from their European head office in Doncaster, we then deliver direct to your site.  We only use our own, qualified installation team so we can keep control of the delivery and installation process.  This also means we can at times, deliver to you at short notice, subject to warehouse clearance and stock availability.

The luxury products we supply offer the very best in the industry – unrivalled quality and leading-edge technology with many features being exclusive to these brands.

So, come and visit our show site at  Stone Cross in East Sussex where you’ll find arguably the best American hot tubs on the market today and, with a choice of over 200 hot tubs and 20 swim spas at our disposal, we know we can find the right product, at the right price for you.

Warranties

A full range of warranties are provided to customers on all our hot tubs to cover all eventualities.

Marquis Spas are so confident of the quality of their hot tubs, their Signature range comes complete with a full term 5-year manufacture, parts and labour warranty on all major operational components – making them an industry leader.

Qualified installation team for total peace of mind

Neptune Spas controls the whole installation process from the initial free site survey, to the complete installation and setting up of your hot tub – we don’t use a third party for any hot tub installation. Our installation engineers are fully approved by Marquis and Artesian Spas, giving our customers total peace of mind.

We can offer all ground works using our specialist team of builders from our sister company, Beautiful Garden Buildings.

All our prices include installation and delivery, subject to a site survey. Terms and conditions may sometimes apply.

Our Hot Tub Showroom

Our beautiful showroom is the ideal location to find the hot tub or spa of your dreams.


Surveys

Neptune spas will undertake a complete survey of your site, free of charge, prior to your hot tub being delivered.This enables us to see what the requirements are needed to ensure that the installation goes ahead smoothly. The ground work, electrics and accessibility are all assessed  at the time of the survey to ensure everything is ready and in place on the day of delivery.

Installation

The safe delivery of your hot tub is paramount to all of us at Neptune Spas and so we only use our own experienced personnel to do this. This ensures there is no damage caused to either the staff or the hot tub. Where we believe there are additional risks it may be wise for us to use lifting equipment or even a crane to ensure the risks are covered adequately.

Simply fill out the form to request a free brochure

If you’d like to know more about us, or have any questions, please don’t hesitate to get in contact.

Contact Us:

Showroom Opening Hours:
Monday: Closed
Tuesday – Friday: 9.00am – 4.00pm
Sat: 11.00am – 4.00pm
Sun: 11.00am – 4.00pm

Stone Cross Garden Centre, Dittons Road,

Stone Cross, East Sussex, BN24 5ET
Tel: (01323) 449339
Email us

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